Added: 29 May 2020

We hope that you are safe and well.

On the Monday 1st June, we will re-open our Sales department, but we are doing it safely and by appointment only.

How we are keeping our dealerships safe

The safety of our team, customers, suppliers and contractors is key. So, we will be putting social distancing measures in place. This means there will be fewer cars and no brochures or magazines on display. But you will still get the friendly welcome and high-quality service you expect from us.

What to expect when you visit us.

When we are open for business, our priority is to keep you safe. If you do visit us, these are the important steps we will be taking:

We will keep the 2m distancing rule at all times, ensuring there’s enough room for this throughout the showroom and reception areas.

Hand sanitiser will be available to use throughout your visit.

Upon arrival we will greet you whilst ensuring that the 2m distancing rule is maintained.

We will keep our doors open and pathways clear to avoid any unnecessary risks of contact.

We will thoroughly cleanse all surfaces and vehicles in our dealership after every use.

Do you need to visit us? (or could we help you remotely?)

If you are unsure, please contact our team and they will help you decide if a visit is necessary or provide support in another way. In all instances, we will do our best to find a way to help you.
If you do need to visit our dealership, we recommend that you confirm an appointment with us first.

Our current opening times will be:

Renault Trowbridge
Sales                                          Service                                Parts
Mon – Fri 9am - 5pm                 Mon – Friday 9am – 5pm     Mon – Friday 9am – 5pm
Saturday 9am - 5pm                  Saturday CLOSED               Saturday CLOSED
Sunday CLOSED                       Sunday CLOSED                  Sunday CLOSED

Renault Bath

Service                                         Parts                                
Mon – Friday 9am – 5pm              Mon – Friday 9am – 5pm
Saturday CLOSED                        Saturday CLOSED
Sunday CLOSED                           Sunday CLOSED

Please note these are our re-opening hours and will be subject to review as we ease out from lockdown.

Whether inside or outside the showroom, you can rest assured that we take the safety of our team and customers seriously.

We very much look forward to welcoming you back to Platinum.

Yours sincerely, 

The Platinum Board of Directors

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